‘She taught me’: factors consumers find important in nurse practitioner and pharmacist prescriber services
نویسندگان
چکیده
Abstract Background Advanced practitioner services, such as those nurse practitioners and pharmacist prescribers provide, are an opportunity to improve health care delivery. In New Zealand, these remain underutilised, despite research suggesting they offer safe effective care, considerable international literature recording patient satisfaction with roles. This study aimed explore factors underlying consumer primary prescriber services. Methods As part of a larger realist evaluation, 21 individuals receiving advanced services participated in semi-structured interviews. These interviews were transcribed coded against context–mechanism–outcome configurations tested refined throughout the research. Results Study findings emphasise importance confidence provider mechanism for establishing Underlying this is recognition that work more accessible manner, engage at individual’s ‘level’, operate passion. Conclusions offers learnings re-engineer service delivery within make best use entire team by including consumers design introduction new
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ژورنال
عنوان ژورنال: Human Resources for Health
سال: 2021
ISSN: ['1478-4491']
DOI: https://doi.org/10.1186/s12960-021-00587-y